Shipping Policy
Last updated: 07/08/2026
At Ryva Eyewear, we work to ensure every order is processed and delivered efficiently and securely. This Shipping Policy describes how we manage shipments, timings, and responsibilities.
1. Shipping Zones
Ryva Eyewear offers domestic shipping within the United States and international shipping to selected destinations.
The quickest and most reliable way to confirm if we ship to your country is to enter your address at checkout: if the destination is available, you will see the shipping options and costs before confirming payment. Available destinations may be expanded or modified over time.
If you have questions about your specific country, please write to us at support@ryvaeyewear.com before purchasing, and we will confirm.
2. Origin of Shipments
Our products are dispatched from our partner logistics center in Asia. This means that international orders go through customs processes that influence the total delivery time.
3. Order Processing
Orders are processed within 1 to 3 business days after payment confirmation.
Orders placed during weekends or holidays will be processed on the next business day.
4. Estimated Delivery Times
Once the order is dispatched, the usual delivery period is 10 to 25 business days, depending on the destination country.
These deadlines are estimates and do not constitute a guarantee of an exact date. They may vary depending on the destination, selected shipping method, local customs processes, and external factors beyond Ryva Eyewear's control.
5. Shipping Costs
Shipping costs are calculated and displayed at checkout, and depend on the destination, weight, and selected shipping method.
Ryva Eyewear reserves the right to modify rates without prior notice.
6. Taxes and Duties
For international orders, the customer may be responsible for applicable taxes, duties, or customs charges in their country. Ryva Eyewear is not responsible for delays or holds in customs.
Some countries require the recipient's tax identification number to release international shipments. If this is the case for your country, please be sure to include it at the time of purchase to avoid customs delays.
7. Order Tracking
Once the order is shipped, the customer will receive an email with the tracking number and carrier information. You can also check it at Track My Order.
8. Incorrect or Incomplete Address
Ryva Eyewear is not responsible for:
Shipments to incorrect addresses provided by the customer
Orders not delivered due to incorrect information
In these cases, additional costs will be borne by the customer.
9. Lost, Damaged, or Severely Delayed Orders
If an order arrives damaged, contact us within 30 calendar days of receipt, attaching photographic evidence.
If your order has not arrived within 30 calendar days from the purchase date, please write to us: we will proceed with a full refund of the amount paid.
10. Delays
Ryva Eyewear is not responsible for delays caused by courier companies, customs, or force majeure events (weather, strikes, emergencies, etc.).
11. Contact
For shipping-related inquiries, please write to us at support@ryvaeyewear.com or call +1 (832) 546-8232.
RYVA EYEWEAR LLC · 2145 Northeast 164th Street, North Miami Beach, FL 33162, United States